Privacy Policy

Privacy Policy

Last Updated: 12 July, 2026

Welcome to Trendlair.in Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or contact us, we may collect:

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping Address

  • Billing Address

  • Payment Information (processed securely through third-party payment providers)

  • Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Time Spent on Site

  • Referral URLs

This information helps us improve our website and customer experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Deliver products to your address

  • Send order confirmations and shipping updates

  • Respond to customer service requests

  • Improve our website and services

  • Personalize your shopping experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails or offers (only where permitted or with your consent)

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Analyze website traffic

  • Improve website performance

  • Deliver relevant advertisements

You can disable cookies through your browser settings, although some features of the website may not function properly.

4. Third-Party Services

We may use trusted third-party service providers to operate our business, including:

  • Payment gateways

  • Shipping and logistics providers

  • Analytics services

  • Marketing platforms

  • Customer support tools

  • Website hosting providers

These providers only receive the information necessary to perform their services and are expected to protect your data in accordance with applicable laws.

Examples may include Shopify, Razorpay, PhonePe, PayU, Google Analytics, Meta (Facebook), and shipping partners.

5. Payment Information

For your security, we do not store your debit card, credit card, UPI PIN, CVV, or online banking credentials.

All payments are securely processed by certified third-party payment providers using encrypted connections.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Customer Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Update your account details

  • Request deletion of your personal information (subject to legal obligations)

  • Withdraw consent for marketing communications

  • Request information about how your data is processed

To exercise these rights, please contact us using the details provided below.

9. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can remove it.

10. Marketing Communications

With your consent, we may send promotional emails, offers, discounts, and updates.

You can unsubscribe from marketing communications at any time by:

  • Clicking the "Unsubscribe" link in our emails

  • Contacting us directly

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

12. Compliance with Indian Laws

We are committed to protecting your personal information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and other relevant legal requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, or services.

Any updates will be posted on this page with the revised on 12th of July, 2026 date.

Disclaimer

This Privacy Policy is provided as a general template for an Indian e-commerce store and should be reviewed to ensure it matches your specific business practices and legal obligations. If your store has unique data processing activities or operates in multiple jurisdictions, consider obtaining legal advice before publishing it.